In short: Hatty AI provides AI automation for businesses in Birmingham, AL and across Jefferson County (a small part lies in Shelby County). We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Birmingham businesses face, and how Hatty AI helps
Local challenge 1
City network outage disrupted finance work
A network disruption beginning March 6, 2024 forced the finance department to work manually for about nine weeks and delayed budget work. Source: wvtm13.com
How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.
Local challenge 2
Banking headquarters raise compliance demands
Regions Financial is headquartered in Birmingham and Protective Life is based here, so financial firms and their vendors operate under strict data-protection and audit expectations. Source: en.wikipedia.org
How Hatty AI helps: We automate document collection, client onboarding and follow-up with AI agents that verify before they act, keeping a full log for examiners.
Local challenge 3
Hospital systems face ransomware risk
UAB is the area's largest employer, and a ransomware attack on Ascension St. Vincent's pushed it to manual documentation and shut some Alabama pharmacies. Source: wvtm13.com
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
AI automation in Birmingham: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Birmingham businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Birmingham, Alabama through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
