In short: Hatty AI provides AI automation for businesses in Fort Smith, AR and across Sebastian County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Fort Smith businesses face, and how Hatty AI helps
Local challenge 1
City government hit by a ransomware event
The city disclosed a cybersecurity event on August 16, 2026, and a gang called Interlock claimed to have taken about 5.7 TB of data (unverified); the city said data tied to 1,032 employees and 36,000-plus water accounts could be at risk. Source: talkbusiness.net
How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.
Local challenge 2
Freight firms run on connected systems
ArcBest employs about 2,020 people locally and ABF Freight is part of the city's manufacturing and freight history, so trucking operations depend on dispatch and tracking systems staying online. Source: en.wikipedia.org
How Hatty AI helps: We automate quoting, dispatch updates, proof-of-delivery paperwork and billing with AI that reads documents and emails, and build live dashboards for lanes, loads and margins.
Local challenge 3
Tornadoes have struck downtown before
A tornado on April 21, 1996 killed four people and damaged much of downtown Fort Smith, showing why local firms keep records and operations recoverable off site. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
AI automation in Fort Smith: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Fort Smith businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Fort Smith, Arkansas through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
