In short: Hatty AI provides AI automation for businesses in Oakland, CA and across Alameda County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Oakland businesses face, and how Hatty AI helps
Local challenge 1
City ransomware attack disrupted services
On February 8, 2023 ransomware hit the City of Oakland, leading to a state of emergency about a week later; payment collection, permits and some building access were affected though 911 dispatch continued. Source: threatdown.com
How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.
Local challenge 2
Port-linked firms rely on data integration
The Port of Oakland is among the top U.S. ports by cargo volume, and cargo from San Francisco's piers moved there after containerization. Trucking and freight forwarders need reliable tracking. Source: en.wikipedia.org
How Hatty AI helps: We automate quoting, dispatch updates, proof-of-delivery paperwork and billing with AI that reads documents and emails, and build live dashboards for lanes, loads and margins.
Local challenge 3
Quake and firestorm history shapes continuity planning
Oakland experienced the 1989 Loma Prieta earthquake and the 1991 Oakland hills firestorm. Cloud backups and remote access help businesses keep operating after such events. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
AI automation in Oakland: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Oakland businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Oakland, California through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
