In short: Hatty AI provides AI automation for businesses in Naperville, IL and across DuPage County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Naperville businesses face, and how Hatty AI helps
Local challenge 1
Flash-flood history threatens ground-floor offices
In 1996 Naperville received about 14 inches of rain in under 24 hours, DuPage County was declared a disaster area and damage topped $30 million, and another major flood followed in 2013. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
Local challenge 2
Large hospital drives a network of medical practices
Edward Hospital is the city's biggest employer at roughly 4,500 people, and the clinics and suppliers around it must safeguard patient records under federal privacy rules. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 3
Corridor employers expect strong security from vendors
Naperville is part of the Illinois Technology and Research Corridor and hosts Nokia (about 2,750 employees), BP America and BMO Harris (about 1,200 each), so service providers and small firms are held to corporate security expectations. Source: en.wikipedia.org
How Hatty AI helps: We design and ship production AI: agents, retrieval over your own data, workflow automation and business intelligence dashboards, integrated with the systems you already run.
AI automation in Naperville: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Naperville businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Naperville, Illinois through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
