In short: Hatty AI provides AI automation for businesses in Indianapolis, IN and across Marion County (consolidated Indianapolis-Marion County government). We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Indianapolis businesses face, and how Hatty AI helps
Local challenge 1
Hospital network shut down by ransomware
On August 4, 2021 Eskenazi Health shut down its IT network and diverted patients and ambulances during a ransomware attack. Source: beckershospitalreview.com
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 2
Air-freight hub ties firms to tight schedules
FedEx has about 7,000 workers at 35 city facilities, including about 5,800 at the airport hub. Source: en.wikipedia.org
How Hatty AI helps: We automate quoting, dispatch updates, proof-of-delivery paperwork and billing with AI that reads documents and emails, and build live dashboards for lanes, loads and margins.
Local challenge 3
Insurer headquarters raise data-protection stakes
Elevance Health is a Fortune 500 insurer based in the city, so vendors handling claims or member data face scrutiny. Source: en.wikipedia.org
How Hatty AI helps: We automate document collection, client onboarding and follow-up with AI agents that verify before they act, keeping a full log for examiners.
AI automation in Indianapolis: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Indianapolis businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Indianapolis, Indiana through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.