In short: Hatty AI provides AI automation for businesses in Des Moines, IA and across Polk County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Des Moines businesses face, and how Hatty AI helps
Local challenge 1
Public schools hit by ransomware shut down
In January 2023 Des Moines Public Schools pulled its systems offline after a ransomware attack, cancelling classes for two days, and some student data was compromised. The district is a local employer and a reminder of how fast a single attack can stop operations. Source: axios.com
How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.
Local challenge 2
Insurers and their vendors carry heavy compliance duties
Des Moines is nicknamed an insurance capital, with Principal, Wellmark, Voya and Nationwide operating in or near the metro and Iowa's low insurance premium tax drawing the industry. Agencies and service providers supporting these carriers face data protection and audit expectations. Source: en.wikipedia.org
How Hatty AI helps: We automate document collection, client onboarding and follow-up with AI agents that verify before they act, keeping a full log for examiners.
Local challenge 3
Large hospital networks create patient-data exposure
UnityPoint Health (about 8,000 employees) and MercyOne (about 4,300) were among the metro's largest non-government employers in 2021. Clinics and billing partners connected to them handle protected health information. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
AI automation in Des Moines: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Des Moines businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Des Moines, Iowa through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.