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Hatty AI Service Area · Yellowstone County

AI Automation & AI Agent Development in Billings, Montana

Hatty AI helps organizations in Billings plan, implement, and support AI agents and AI sales development reps (SDRs) for chat, phone and text, workflow automation, custom AI applications and business intelligence dashboards, starting with the problems local businesses actually face, like health care is the largest sector.

In short: Hatty AI provides AI automation for businesses in Billings, MT and across Yellowstone County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.

Challenges Billings businesses face, and how Hatty AI helps

Local challenge 1

Health care is the largest sector

Billings Clinic employs over 4,500, St. Vincent Regional Hospital is Montana's second-largest, and RiverStone Health serves the region. Source: en.wikipedia.org

How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.

Local challenge 2

Phishing emails impersonated city leaders

In January 2026 scammers compromised accounts of the police and fire chiefs and sent phishing links; a council member proposed a technology advisory commission. Source: ktvq.com

How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.

Local challenge 3

Hail and wind storms damage buildings

An August 22, 2019 storm set a daily rainfall record, knocked out power to hundreds, and tore a metal roof off a 1st Avenue South business. Source: insurancenewsnet.com

How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.

AI automation in Billings: what's included

  • AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
  • Workflow automation for intake, quoting, scheduling, reminders and follow-up
  • AI receptionist and missed-call text-back
  • Business intelligence dashboards that pull from your CRM, accounting and operations tools
  • Custom AI applications built on your own documents and data, with access controls and logging

What a successful engagement should improve

  • Answer every call, chat and form in seconds, day or night
  • Qualify leads and book appointments without adding staff
  • Cut hours of data entry, intake and follow-up each week
  • See revenue, pipeline and operations on one live dashboard

How we work

We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.

For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Billings businesses.

Remote-first service with local coverage

Hatty AI serves organizations in Billings, Montana through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.

GoDaddy Agency Program

A GoDaddy Recommended Agency Partner

GoDaddy partners refer businesses to Hatty AI when a project needs more than a template: custom web apps, portals, memberships, marketplaces, AI integrations and enterprise and local SEO. See 20+ client projects and our 5.0★ Google reviews on our GoDaddy Pro profile.

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Free for Billings businesses

Get a free AI automation review for your Billings business

Tell us where your team loses the most time. Our engineers review your current setup and send back a prioritized plan for automation, software and security.

  • Reviewed by an engineer, not a bot
  • Prioritized by time saved and risk reduced
  • No obligation and no pressure

Prefer to talk? Call (210) 227-3444 or book a strategy session.

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AI Automation & AI Agents in Billings: FAQ

Does Hatty AI offer AI automation in Billings, MT?

Yes. For businesses in Billings, Yellowstone County, we provide AI SDR agents that answer chat, phone and text and book appointments, workflow automation for intake, quoting and follow-up, and business intelligence dashboards. Work is delivered remotely from Cibolo, Texas, with on-site coordination when a project needs it.

Health care is the largest sector: how can AI automation help Billings businesses?

Billings Clinic employs over 4,500, St. We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week. As part of our AI automation work in Billings, that sits alongside AI SDR agents that answer chat, phone and text and book appointments, workflow automation for intake, quoting and follow-up, and business intelligence dashboards.

Phishing emails impersonated city leaders: how can AI automation help Billings businesses?

In January 2026 scammers compromised accounts of the police and fire chiefs and sent phishing links; a council member proposed a technology advisory commission. We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in. As part of our AI automation work in Billings, that sits alongside AI SDR agents that answer chat, phone and text and book appointments, workflow automation for intake, quoting and follow-up, and business intelligence dashboards.

Hail and wind storms damage buildings: how can AI automation help Billings businesses?

An August 22, 2019 storm set a daily rainfall record, knocked out power to hundreds, and tore a metal roof off a 1st Avenue South business. We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather. As part of our AI automation work in Billings, that sits alongside AI SDR agents that answer chat, phone and text and book appointments, workflow automation for intake, quoting and follow-up, and business intelligence dashboards.

How does Hatty AI tailor AI automation to Billings's main industries?

Billings's economy is led by 4 sectors: Health care; Oil refining; Wholesale trade; First Interstate Bank. For these businesses the first automations are usually lead response, intake, scheduling and follow-up, then dashboards built from the systems each one already uses.

Why does AI automation matter for businesses in Billings?

Billings is Montana's largest city and the seat of Yellowstone County, with 117,116 residents in 2020. Health care is the largest sector, with Billings Clinic employing over 4,500, and the city is a trade hub that accounts for over a quarter of Montana's wholesale business. In that market the business that answers first and follows up fastest usually wins the customer, which is exactly what AI agents and automation do without adding staff.

Sources for the Billings information on this page

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