In short: Hatty AI provides AI automation for businesses in Lincoln, NE and across Lancaster County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Lincoln businesses face, and how Hatty AI helps
Local challenge 1
Public-sector and campus IT is a large target
State government, Lincoln Public Schools and UNL are the three biggest employers, with UNL enrolling 23,954 students in 2025, so public and campus systems carry large volumes of personal data. Source: en.wikipedia.org
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
Local challenge 2
Spring storms hit local businesses
The city activated emergency operations for a severe storm on April 26, 2024 that damaged homes and businesses, including a search of a damaged Garner Industries building. Source: lincoln.ne.gov
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
Local challenge 3
Local health-data firm hit by ransomware
NRC Health, a Lincoln company that measures health care performance, shut its systems down and reported a ransomware attack to the FBI; the company said it found no evidence patient data was taken. Source: omahadailyrecord.com
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
AI automation in Lincoln: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Lincoln businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Lincoln, Nebraska through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
