In short: Hatty AI provides AI automation for businesses in Eugene, OR and across Lane County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Eugene businesses face, and how Hatty AI helps
Local challenge 1
University and school district anchor payrolls
UO employed 5,549 and District 4J 2,553 in 2017. Source: en.wikipedia.org
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
Local challenge 2
Largest employer is a medical group
PeaceHealth Medical Group employed 5,808 in 2017. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 3
Event-driven demand spikes
Eugene hosted the 2022 World Athletics Championships and markets itself as Track Town USA, so lodging and food firms see concentrated booking traffic. Source: en.wikipedia.org
How Hatty AI helps: We deploy an AI agent that answers questions, takes reservations and upsells around the clock by phone, chat and text, so peak-season demand never goes unanswered.
AI automation in Eugene: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Eugene businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Eugene, Oregon through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.