In short: Hatty AI provides AI automation for businesses in Richardson, TX and across Dallas County (about two-thirds of the city; the northern third is in Collin County). We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Richardson businesses face, and how Hatty AI helps
Local challenge 1
October 2019 tornado hit homes and neighborhoods
The October 20, 2019 tornado destroyed 12 structures and severely damaged about 200 in Richardson, and crews later removed almost 60,000 yards of debris. A storm that unfolded in roughly 30 seconds is a reminder that disaster plans and off-site backups need to be ready before warning arrives. Source: cbsnews.com
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
Local challenge 2
Insurers and carriers handle regulated customer data
A 2018 employer list was led by State Farm (8,000), with Blue Cross and Blue Shield of Texas (3,100), GEICO (1,800) and UnitedHealthcare (1,700) also in the top ten. Local staff and vendors in this cluster routinely work with personal and health information. Source: en.wikipedia.org
How Hatty AI helps: We automate document collection, client onboarding and follow-up with AI agents that verify before they act, keeping a full log for examiners.
Local challenge 3
Small tech firms compete with large employers for talent
UT Dallas enrolled 29,886 students in fall 2024 and is classed as an R1 research university, drawing graduates that Telecom Corridor employers also recruit. Smaller Richardson IT and software businesses compete for the same pool. Source: en.wikipedia.org
How Hatty AI helps: We design and ship production AI: agents, retrieval over your own data, workflow automation and business intelligence dashboards, integrated with the systems you already run.
AI automation in Richardson: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Richardson businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Richardson, Texas through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.