In short: Hatty AI provides AI automation for businesses in Tyler, TX and across Smith County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Tyler businesses face, and how Hatty AI helps
Local challenge 1
Regional hospital network hit by ransomware
A ransomware attack on UT Health East Texas took its network down in late November 2023 and put its emergency rooms on divert status starting November 23. ERs came off divert on November 28 after going back on once in between. Source: tylerpaper.com
How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.
Local challenge 2
Big hospital systems anchor local employment
Christus Trinity Mother Frances and UT Health East Texas together account for roughly 8,500 jobs on the city's 2022-23 employer list. Independent practices, labs and vendors around them handle protected patient information. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 3
Regional grocery chain depends on distribution systems
Brookshire Grocery, headquartered in Tyler, runs more than 200 stores in four states, has over 14,000 employees, and operates three distribution facilities totaling more than 2 million square feet. Downtime in inventory or ordering systems affects stores across the region. Source: en.wikipedia.org
How Hatty AI helps: We automate quoting, dispatch updates, proof-of-delivery paperwork and billing with AI that reads documents and emails, and build live dashboards for lanes, loads and margins.
AI automation in Tyler: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Tyler businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Tyler, Texas through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
