Question 1

How quickly does Hatty AI respond to emergencies in Roanoke?

Accepted Answer

Our average first response time is 1.2 hours for standard issues and 15 minutes for critical emergencies.

Question 2

Does Hatty AI provide on-site support in Roanoke?

Accepted Answer

Yes. While most issues are resolved remotely, we dispatch on-site technicians to Roanoke and Southwest Virginia.

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