In short: Hatty AI provides AI automation for businesses in Madison, WI and across Dane County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Madison businesses face, and how Hatty AI helps
Local challenge 1
Flash flooding reached historic lake levels
Heavy rain on August 20, 2018 dropped over 11 inches on parts of Madison, pushed Lake Monona above 100-year flood elevation and cost the city about $1.64 million in emergency work. Source: govtech.com
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
Local challenge 2
Campus and state systems drive demand
UW-Madison enrolls about 50,000 students and most state agencies have offices here, so research data and public records add compliance obligations. Source: en.wikipedia.org
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
Local challenge 3
Health IT and biotech firms need secure vendors
Epic Systems, Exact Sciences and Promega are notable area employers, with American Family Insurance and TruStage in the metro. Source: en.wikipedia.org
How Hatty AI helps: We design and ship production AI: agents, retrieval over your own data, workflow automation and business intelligence dashboards, integrated with the systems you already run.
AI automation in Madison: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Madison businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Madison, Wisconsin through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.