Managed IT Services
Reliable, fast, and hassle-free managed IT services without the BS.
IT Support That Works (Really)
Most IT providers overcomplicate things—layers of support tiers, long contracts, and slow responses. We do things differently. Our managed IT services are built for businesses that need real solutions, not excuses. When something breaks, we fix it. When you need help, you get it—fast and without hassle. No endless back-and-forth, no ticket purgatory—just direct, effective support when you need it most.
We don’t just maintain your systems; we make them better. Our proactive approach prevents problems before they happen, keeping your business running smoothly. No waiting, no nonsense—just IT that actually works, so you can focus on growing your business instead of fighting with technology. We take IT off your plate entirely, so you can work without distractions, downtime, or surprise failures.
The Case for No-Nonsense Managed IT Services
Fast, reliable IT help when you need it, without ticket queues or endless escalations.
We stop issues before they disrupt your business, keeping everything running smoothly.
We earn your business through results, not fine print or long-term commitments.
IT should help your business grow, not slow it down—we make sure it does.
From cybersecurity to cloud solutions, we keep your IT future-proof, secure, and ready for anything.
We take full ownership of your IT, handling everything so you can focus on running your business.
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Customer Reviews
JESUS LIRAMarch 26, 2025Trustindex verifies that the original source of the review is Google. I couldn't be happier with the work and customer service I received from Hatty Tech. I had Mr. Hatfield help me out with multiple Tech needs for my business and was very pleased with the knowledge and overall assistance he provided me to be successful. I'd recommend him to everyone needing anything involving Tech. Charles ArnoldMarch 26, 2025Trustindex verifies that the original source of the review is Google. I started working with Joshua Hatfield in March 2019. My website's shopping cart (Cart66) had been orphaned and needed replacing. He took a look at my site, gave me a very fair price to replace my shopping cart AND integrate my database into WooCommerce. The migration took a couple of weeks, but the staff was very responsive to my concerns and helped walk me through the adjustments I needed to make on my end once they turned it back over to me. Once we were up and running my sales took off IMMEDIATELY! I had no idea how much my website needed refreshing. Since then, if I ever had a question, concern, or need, Josh and his team have been there for me. They have optimized my SEO and helped speed up my load times to less than TWO seconds which has really made a massive difference in my sales. In fact, my sales have literally DOUBLED after they performed their magic. Happy? You better believe it! I can't recommend Josh and his team highly enough! They have turned my business around and helped me get and maintain a top 5 Google ranking for my e-commerce business. Thanks to Josh and all the fine folks on his team. You guys are rock stars in my book! Rob FloryMarch 4, 2025Trustindex verifies that the original source of the review is Google. Josh and team are responsive, focused on customer satisfaction and committed to delivering solutions that fit the unique needs of their clients. Heather SchlenkerFebruary 28, 2025Trustindex verifies that the original source of the review is Google. Hatty.AI is an incredible company that truly understands the power of AI and automation. Their team is extremely knowledgeable, responsive, and dedicated to providing top-notch solutions. From the very start, they have been professional, efficient, and always ready to go the extra mile to ensure the best results. Their expertise in AI-powered automation and cybersecurity has made a huge impact, and I highly recommend Josh & his team to anyone looking for cutting-edge digital solutions! Joel HicksFebruary 27, 2025Trustindex verifies that the original source of the review is Google. I had a website developed for my campaign through Mr. Hatfield, very responsive and up-to-date on all the newest trends. Easy to work with and listen to my needs and wants for web page. Very reasonable and courteous. I highly recommend to contact if looking for tech needs. Waqas TFebruary 26, 2025Trustindex verifies that the original source of the review is Google. Hatty AI has been a game changer for our business. Their solutions have streamlined our operations, improved customer engagement, and enhanced security, all while providing top-notch support. We couldn’t be happier with the results! Sean WilkesFebruary 25, 2025Trustindex verifies that the original source of the review is Google. Hatty Tech, helped me build and launch a website/logo for my non-profit, Go Further Initiative Inc. very timely and customer service focused! Thank you! Pibo El AmraniFebruary 24, 2025Trustindex verifies that the original source of the review is Google. An outstanding team to work with—highly knowledgeable, excellent communicators, and truly reliable. We’ve been using their services for over four years and look forward to continuing. Highly recommended! Sabrina PerkinsFebruary 24, 2025Trustindex verifies that the original source of the review is Google. Josh and team have years of experience and it shows. He is knowledgeable, efficient, and always ensures you have an educated understanding of what he recommends and why. You can feel that the team genuinely wants to help businesses grow. The quality of work, education, and customer service are refreshing! I highly recommend trusting Josh with your technical and web needs.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
How We Get The Job Done
We don’t just provide IT services—we make sure your technology actually works for you. No gimmicks, no wasted time, just straightforward solutions that keep your business running smoothly, securely, and without unnecessary headaches.
01
Fix It Fast
When something breaks, we don’t make you wait. No ticket queues, no passing the buck—just fast, effective solutions that get you back up and running immediately.
02
Stay Ahead
Our proactive monitoring and maintenance stop IT issues before they impact your business, saving you time, money, and frustration.
03
Speak Clearly
No tech jargon, no cryptic explanations—just straight talk about what’s happening and what needs to be done, so you always know where things stand.
04
No Surprise Costs
Flat-rate pricing means no hidden fees, no unexpected charges, and no nickel-and-diming. You get complete IT support without the financial guesswork.
Proud Partners:
You Probably Need Help
Struggling with constant IT issues, slow response times, or unreliable support? If your current provider isn’t cutting it, you’re wasting time and money. IT should make your business run smoother—not be another headache.
Without proactive management, small IT problems turn into costly disasters. Downtime, security breaches, and outdated systems kill productivity. You need IT that works seamlessly, prevents issues, and actually supports your business growth.
We're Here To Help
Most IT providers overpromise and underdeliver. We do the opposite. No contracts, no excuses—just real, responsive IT support that keeps your business running without the usual hassle or delays.
We fix problems fast, prevent future issues, and make IT work for you. No fluff, no confusing support structures—just straightforward, no-nonsense service that actually makes a difference.
Help Desk
Fast, Reliable IT Support Without the Waiting or Runaround
Our help desk isn’t just a ticket system—it’s real, responsive support when you need it. No waiting, no endless escalations—just experts ready to solve your IT issues quickly and effectively.
Here’s what you get with our no-nonsense help desk:
Instant Support When You Need It – No ticket queues, just fast, direct access to real technicians.
No Confusing Support Tiers – Talk to someone who can actually fix your problem right away.
We Solve It for Good – No temporary fixes—just real solutions that prevent repeat issues.
IT Consulting
Smart IT Strategy That Helps Your Business Grow
Technology should help your business move forward, not hold it back. Our IT consulting ensures you’re making smart, strategic tech decisions that improve efficiency, reduce costs, and support long-term growth.
Maximize your business' potential with expert IT guidance:
Technology That Scales With You – Future-proof IT planning that grows as your business does.
Eliminate Costly IT Mistakes – Avoid unnecessary expenses and bad investments with expert advice.
Real Business-Focused Strategy – IT solutions designed to boost productivity and efficiency, not just patch problems.
Why Our Clients Stay With Us
IT shouldn’t be a constant frustration. We provide fast, effective, and no-nonsense managed IT services that keep businesses running smoothly. No contracts, no delays—just real support that makes a difference every single day.
We Eliminate Downtime
Lost productivity means lost revenue. Our proactive approach keeps your systems running, preventing small issues from becoming major disruptions. When something does go wrong, we fix it fast—before it impacts your business.
We’re Always Available
IT problems don’t wait, and neither do we. Our team is ready to help whenever you need it—no endless hold times, no “we’ll get back to you” nonsense. Just real support, right when you need it.
We Handle Everything
No more bouncing between vendors or waiting on third-party support. We take full responsibility for your IT, handling everything from hardware to software so you can focus on running your business.
We Adapt With You
Your business isn’t static, and your IT shouldn’t be either. As your company grows, we scale your technology to match—no roadblocks, no outdated systems, just IT that supports your success every step of the way.
FAQs About Our Managed IT Services
What Exactly Are Managed IT Services?
Managed IT services provide ongoing support, maintenance, and security for your business technology. Instead of waiting for things to break, a managed IT provider proactively monitors, updates, and improves your systems to prevent problems before they happen.
How Do Managed IT Services Improve Security?
A managed IT provider ensures your systems are protected with firewalls, antivirus software, patch management, and proactive monitoring. They also help implement security policies, employee training, and backup solutions to reduce the risk of cyber threats and data loss.
Can Managed IT Services Help My Business Grow?
Yes! A strong IT foundation supports business growth by improving efficiency, reducing downtime, and ensuring your technology scales with you. Managed IT services also help with strategic planning, so you’re always using the right tech for your needs.
What’s the Difference Between Managed IT and Break-Fix Support?
Break-fix support is reactive—you only get help when something breaks. Managed IT is proactive, continuously monitoring and maintaining your systems to prevent problems, minimize downtime, and improve overall performance, making IT more predictable and cost-effective.
Do Managed IT Services Replace My Internal IT Team?
Not necessarily. Managed IT can fully handle your technology needs or work alongside your internal IT team to provide additional expertise, 24/7 monitoring, and support for specialized projects, security, or system management.