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Healthcare technology success story

BedMatch Pro

Adding the AI, automation, and infrastructure layer to a next-generation senior-care platform.

Hatty AI joined an established software ecosystem to extend it with AI architecture, agent workflows, automation, GitHub infrastructure, CI/CD, integrations, analytics, provider growth systems, and ongoing engineering support.

ClientBedMatch Pro
IndustrySenior care technology
EngagementOngoing platform evolution
Hatty AI focusAI, automation, DevOps, integrations

Building on an existing foundation

The application was established. The next challenge was making the ecosystem smarter.

BedMatch Pro was created to make senior-care discovery more transparent, personalized, and easier to navigate. Families may be balancing medical requirements, mobility, location, finances, insurance, safety, amenities, personal preferences, and the emotional weight of a major care decision.

Chop Dawg helped establish the original application foundation, including resident and provider experiences, matching, communications, tour scheduling, reviews, administration, payments, and other core marketplace capabilities.

As the platform moved into its next stage, the technology question changed. BedMatch Pro was no longer simply building an application. It was building an ecosystem that needed intelligence, automation, integrations, disciplined delivery, operational visibility, and room to keep evolving.

ThenHow do we build the application?NextHow do we make the entire platform smarter?

Hatty AI's role

A connected intelligence and infrastructure layer around the core platform.

Rather than rebuilding from scratch, Hatty AI's work preserves the value already created and introduces the systems needed for the next stage of product and operational growth.

AI architecture

A broader intelligence strategy designed to support matching, operations, analytics, marketing, and leadership workflows.

Specialized AI agents

Purpose-built agent concepts for provider operations, family support, customer service, analytics, compliance support, and executive intelligence.

Automation

Connected workflows that reduce manual handoffs and help events in one system trigger useful actions elsewhere.

Development infrastructure

GitHub-centered workflows that improve source control, collaboration, review, release history, and engineering continuity.

CI/CD pipelines

Repeatable build and deployment processes designed to make releases more traceable, testable, and manageable.

Systems integration

APIs, webhooks, synchronization, and custom integrations connecting platform, messaging, payments, analytics, and operations.

Operational analytics

A path toward clearer visibility across resident activity, provider engagement, tours, subscriptions, support, and platform health.

Provider growth systems

Marketing technology designed to connect discovery, inquiry, tours, placements, attribution, and provider performance.

From filters to compatibility

Designing a more explainable approach to senior-care matching.

Traditional directories tend to evaluate simple filters independently. BedMatch Pro's opportunity is to consider the broader combination of needs that shape a good placement, while keeping recommendations understandable to families and professionals.

Care level and medical needs Cognitive and mobility requirements Budget, insurance, and availability Location and accessibility Language and cultural preferences Services, staffing, and amenities Family priorities and urgency Lifestyle and room preferences

AI with human oversight

Assist sensitive decisions without removing human judgment.

Senior care is deeply personal. The goal is not uncontrolled autonomy. AI can help analyze information, identify gaps, prepare summaries, route work, surface priorities, and recommend next actions while sensitive decisions remain subject to human review.

The BedMatch Office vision

One operating environment for leadership, staff, and specialized AI agents.

The BedMatch Office concept brings platform activity into a centralized intelligence layer. Individual agents can monitor assigned responsibilities, while human staff maintain oversight and intervene where judgment matters.

An evolving operational vision, developed in stages as data, workflows, and controls are ready.

Resident activityProvider engagementMatches and toursCommunicationsReviews and subscriptionsMarketing performanceRevenue and conversionsSupport requestsAI agent activityDevelopment statusPlatform healthHuman review queues

Engineering for continuous delivery

GitHub, CI/CD, and environment discipline for a platform that keeps changing.

AI can increase development velocity, but speed only helps when releases remain controlled. Hatty AI helped organize the engineering infrastructure needed to make ongoing development more repeatable and traceable.

01Source

GitHub as the source of truth

Track code, issues, reviews, changes, and release history across a growing engineering environment.

02Validate

Automated checks and builds

Apply a defined pipeline when approved changes enter the delivery process.

03Stage

Test away from customers

Evaluate new capabilities in development and staging before they reach the live platform.

04Release

Repeatable production delivery

Make deployment faster to reproduce, easier to trace, and safer to manage as velocity increases.

DevelopmentCreate new capabilities
StagingValidate before release
ProductionServe live customers

Connecting the technology ecosystem

Turn separate customer actions into one measurable journey.

APIs, webhooks, data synchronization, and automated workflows create the opportunity for activity in one part of BedMatch to become useful context elsewhere.

Search
BedMatch
AI matching
Provider
Inquiry
Tour
Placement
Attribution

Technology for provider growth

Connect marketing activity to inquiries, tours, and placements.

BedMatch Pro serves providers as well as families. The platform has an opportunity to connect SEO, local search, advertising, websites, content, CRM workflows, reputation, attribution, and AI-assisted marketing to actual occupancy outcomes.

Where are potential residents discovering us?

Which inquiries become tours?

Which tours become placements?

What services are families searching for?

Which channels contribute to occupancy?

Different partners, different stages

A modern platform story built through complementary contributions.

The strongest technology decision is not always to start over. BedMatch Pro demonstrates how a platform can preserve an important foundation and add new layers as its needs mature.

1

Chop Dawg

Application foundation

Helped translate the original concept into a functioning platform with core resident, provider, matching, communication, tour, review, subscription, and administrative experiences.

2

Hatty AI

Intelligence and infrastructure layer

Joined the ecosystem to supplement that foundation with AI architecture, automation, DevOps, CI/CD, integrations, analytics, provider technology, and ongoing engineering support.

3

BedMatch Pro

Vision and industry leadership

Continues to provide the mission, senior-care expertise, product direction, and operating context that shape how the platform evolves.

BedMatch Senior Placement Simplified

The larger vision

Make finding appropriate senior care easier, smarter, and more transparent.

BedMatch Pro is building an intelligent connection layer between residents who need care, families searching for answers, professionals coordinating placements, providers capable of delivering care, and technology that can connect them responsibly.

Visit BedMatch Pro

Build the next layer

Your software may not need replacing. It may need intelligence, automation, and infrastructure around it.

Hatty AI helps organizations connect AI agents, software engineering, integrations, DevOps, analytics, marketing technology, and operational intelligence into one evolving system.

Talk with Hatty AI

Turn the problem into a clear technology and growth plan.

Tell us what you are trying to improve. We can help with AI automation, business intelligence, software, websites, managed IT, cybersecurity, compliance, and marketing growth.

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