In short: Hatty AI provides AI automation for businesses in Gainesville, FL and across Alachua County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Gainesville businesses face, and how Hatty AI helps
Local challenge 1
University-scale research and student data need protection
UF is credited in a 2019 study with $16.9 billion in economic contributions to Florida, and its size means many Gainesville vendors and spin-offs work with research, student and grant-related information. Source: en.wikipedia.org
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
Local challenge 2
Large hospital and VA workforce handles protected records
UF Health Shands employs 9,944 people and the U.S. Department of Veterans Affairs another 3,438, so affiliated clinics and suppliers operate under strict health-privacy rules. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 3
Startups compete for customers and security credibility
The city has more than 160 high-growth enterprises, including companies such as SharpSpring and Feathr, and young software firms here need solid security and web presence to win larger customers. Source: en.wikipedia.org
How Hatty AI helps: We design and ship production AI: agents, retrieval over your own data, workflow automation and business intelligence dashboards, integrated with the systems you already run.
AI automation in Gainesville: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Gainesville businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Gainesville, Florida through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.