In short: Hatty AI provides AI automation for businesses in Jacksonville, FL and across Duval County (consolidated city-county since 1968). We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Jacksonville businesses face, and how Hatty AI helps
Local challenge 1
Navy-linked suppliers must meet CMMC requirements
Naval Air Station Jacksonville, Naval Station Mayport and Blount Island Command make the military the city's largest employer, so many local contractors handle controlled DoD information. Source: en.wikipedia.org
How Hatty AI helps: We build AI workflows inside the boundary your contracts allow, with approved models, access controls and audit logs, so automation never pulls controlled data out of scope.
Local challenge 2
Fintech and bank operations face heavy security demands
Four Fortune 500 companies are headquartered in Jacksonville, including Fidelity National Financial, alongside FIS, EverBank and Black Knight, setting a high compliance and cybersecurity bar for vendors. Source: en.wikipedia.org
How Hatty AI helps: We automate document collection, client onboarding and follow-up with AI agents that verify before they act, keeping a full log for examiners.
Local challenge 3
St. Johns River flooding threatens on-site equipment
Hurricane Irma in 2017 caused record flooding that surpassed the 1964 flood from Hurricane Dora, and Hurricane Matthew in 2016 brought storm surge and flooding on the St. Johns River. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
AI automation in Jacksonville: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Jacksonville businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Jacksonville, Florida through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
