In short: Hatty AI provides AI automation for businesses in New Orleans, LA and across Orleans Parish (Louisiana uses parishes; the city and parish are consolidated). We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges New Orleans businesses face, and how Hatty AI helps
Local challenge 1
Ransomware forced the city offline in 2019
On December 13, 2019, New Orleans declared a state of emergency and shut down city computers and servers after a ransomware attack, forcing staff back to manual processes for tasks like inspection scheduling. Source: techcrunch.com
How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.
Local challenge 2
Hurricanes have repeatedly flooded and disrupted the city
Levee and floodwall failures flooded about 80% of the city during Hurricane Katrina in 2005, and Hurricane Ida made landfall as a Category 4 storm on August 29, 2021. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
Local challenge 3
Festival and convention seasons depend on guest systems
Mardi Gras, the Jazz & Heritage Festival and large conventions drive the visitor economy, so hotels, restaurants and event operators rely on reservation and payment systems at peak load. Source: en.wikipedia.org
How Hatty AI helps: We deploy an AI agent that answers questions, takes reservations and upsells around the clock by phone, chat and text, so peak-season demand never goes unanswered.
AI automation in New Orleans: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer New Orleans businesses.
Remote-first service with local coverage
Hatty AI serves organizations in New Orleans, Louisiana through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
