Question 1

How quickly does Hatty AI respond to emergencies in Grand Rapids?

Accepted Answer

Our average first response time is 1.2 hours for standard issues and 15 minutes for critical emergencies.

Question 2

Does Hatty AI provide on-site support in Grand Rapids?

Accepted Answer

Yes. While most issues are resolved remotely, we dispatch on-site technicians to Grand Rapids and West Michigan.

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