In short: Hatty AI provides AI automation for businesses in Albuquerque, NM and across Bernalillo County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Albuquerque businesses face, and how Hatty AI helps
Local challenge 1
County ransomware locked down the jail
On January 5, 2022 Bernalillo County found ransomware that took systems offline; the Metropolitan Detention Center's electronic locks and cameras failed. Source: techtarget.com
How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.
Local challenge 2
Kirtland and Sandia suppliers face compliance
Kirtland is the largest Air Force Global Strike Command installation and Sandia is an NNSA lab; CMMC takes effect for DoD contracts from November 10, 2025. Source: govinfo.gov
How Hatty AI helps: We build AI workflows inside the boundary your contracts allow, with approved models, access controls and audit logs, so automation never pulls controlled data out of scope.
Local challenge 3
University anchors local research
The University of New Mexico is the state's flagship and largest university. Source: en.wikipedia.org
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
AI automation in Albuquerque: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Albuquerque businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Albuquerque, New Mexico through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
