In short: Hatty AI provides AI automation for businesses in Santa Fe, NM and across Santa Fe County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Santa Fe businesses face, and how Hatty AI helps
Local challenge 1
Visitor economy depends on events
Leisure and hospitality account for about 10,900 jobs, and the city has over 250 galleries and hosts Indian Market and Folk Art Market. Source: en.wikipedia.org
How Hatty AI helps: We deploy an AI agent that answers questions, takes reservations and upsells around the clock by phone, chat and text, so peak-season demand never goes unanswered.
Local challenge 2
2022 wildfires closed forests and slowed seasons
In 2022 the Santa Fe National Forest closed across 1.6 million acres, and rafting operators reported just a handful of bookings on Memorial Day weekend. Source: sfreporter.com
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
Local challenge 3
State government is the largest employer
Government provides about 15,000 jobs, so many local firms rely on public contracts. Source: en.wikipedia.org
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
AI automation in Santa Fe: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Santa Fe businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Santa Fe, New Mexico through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.