Question 1

How quickly does Hatty AI respond to emergencies in Rochester?

Accepted Answer

Our average first response time is 1.2 hours for standard issues and 15 minutes for critical emergencies.

Question 2

Does Hatty AI provide on-site support in Rochester?

Accepted Answer

Yes. While most issues are resolved remotely, we dispatch on-site technicians to Rochester and Finger Lakes.

NIST 800-171 Documentation in Rochester, New York