In short: Hatty AI provides AI automation for businesses in Rochester, NY and across Monroe County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Rochester businesses face, and how Hatty AI helps
Local challenge 1
Large health systems handle sensitive records
The University of Rochester and Rochester Regional Health together employ nearly 50,000 people. Affiliated practices and vendors need strong HIPAA-compliant security. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 2
Photonics cluster protects valuable intellectual property
A photonics research hub has operated since 2015 with federal and state support, building on Kodak and Bausch & Lomb roots. Manufacturers and spin-offs handle valuable designs. Source: en.wikipedia.org
How Hatty AI helps: We design and ship production AI: agents, retrieval over your own data, workflow automation and business intelligence dashboards, integrated with the systems you already run.
Local challenge 3
Payroll and HR providers carry big data responsibilities
Paychex employs 4,579 people locally. The payroll sector and the firms that rely on it manage employee financial data. Source: en.wikipedia.org
How Hatty AI helps: We automate document collection, client onboarding and follow-up with AI agents that verify before they act, keeping a full log for examiners.
AI automation in Rochester: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Rochester businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Rochester, New York through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.