In short: Hatty AI provides AI automation for businesses in Yonkers, NY and across Westchester County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Yonkers businesses face, and how Hatty AI helps
Local challenge 1
Hospital-heavy employment means large volumes of patient data
St. John's Riverside Hospital (about 1,939 employees) and St. Joseph's Medical Center (about 1,027) are the city's two biggest employers per its 2024 financial report, and the clinics, billing firms and vendors around them handle regulated health records. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 2
Flash flooding disrupts Hudson Valley operations
On September 29, 2023, flash flooding across the Hudson Valley and New York City led to a state of emergency, closed most area parkways and left crews pumping water from homes, a reminder to keep business data and phone systems off-site. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
Local challenge 3
Casino and entertainment operators handle payments and guest data
Yonkers Raceway added video slots in 2006 and was bought by MGM Resorts for $850 million in 2018, and the Lionsgate studio site plans a large expansion, so hospitality and media operators in the city manage payment, customer and production data. Source: en.wikipedia.org
How Hatty AI helps: We deploy an AI agent that answers questions, takes reservations and upsells around the clock by phone, chat and text, so peak-season demand never goes unanswered.
AI automation in Yonkers: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Yonkers businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Yonkers, New York through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
