In short: Hatty AI provides AI automation for businesses in Norman, OK and across Cleveland County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Norman businesses face, and how Hatty AI helps
Local challenge 1
Tornadoes repeatedly touch the city
A high-end EF2 tornado hit southeast Norman on February 26, 2023, passing within a mile of the National Weather Center, and earlier tornadoes damaged homes and businesses in 2010, 2012 and 2015. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
Local challenge 2
A large university anchors the local economy
The University of Oklahoma employs about 11,085 people in Norman's financial report, so vendors, student-oriented businesses and research partners deal with sensitive student and research data. Source: en.wikipedia.org
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
Local challenge 3
Regional hospital system serves a growing area
Norman Regional Health System runs a 337-bed Porter Avenue hospital and the 152-bed HealthPlex opened in 2009, with about 3,040 employees, so its network of practices and vendors manages significant patient data. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
AI automation in Norman: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Norman businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Norman, Oklahoma through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
