In short: Hatty AI provides AI automation for businesses in Pittsburgh, PA and across Allegheny County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Pittsburgh businesses face, and how Hatty AI helps
Local challenge 1
Robotics and software firms compete for talent and trust
The region hosts robotics, software engineering and cyber-defense organizations and 68 colleges and universities, so small tech firms must show polished security practices to land work with larger partners. Source: en.wikipedia.org
How Hatty AI helps: We design and ship production AI: agents, retrieval over your own data, workflow automation and business intelligence dashboards, integrated with the systems you already run.
Local challenge 2
A region built on hospitals and clinics
Healthcare employs about 116,000 people in the Pittsburgh area, roughly 10% of regional jobs, with UPMC alone at about 48,000, so patient-data protection touches a large share of local businesses. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 3
River and creek flooding remains a risk
The March 1936 flood peaked at 46 feet and killed at least 62 people, and Hurricane Ivan's remnants brought record rain in 2004; federal dams reduce river flooding, but areas along smaller streams are less protected. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
AI automation in Pittsburgh: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Pittsburgh businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Pittsburgh, Pennsylvania through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
