In short: Hatty AI provides AI automation for businesses in Cary, NC and across Wake County (portions in Chatham and Durham counties). We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Cary businesses face, and how Hatty AI helps
Local challenge 1
Software and IT employers raise the competitive bar
SAS (4,024 employees), Verizon Business and HCLTech (1,600) are major Cary employers, so smaller technology and professional services firms compete for talent and customers in a crowded field. Source: en.wikipedia.org
How Hatty AI helps: We design and ship production AI: agents, retrieval over your own data, workflow automation and business intelligence dashboards, integrated with the systems you already run.
Local challenge 2
Population nearly doubled in two decades
Cary grew from 94,536 residents in 2000 to 174,721 in 2020 and about 180,010 by 2023, so businesses here keep adding customers faster than systems and staffing sometimes scale. Source: en.wikipedia.org
How Hatty AI helps: We put an AI SDR on your website and phones that answers questions, qualifies leads and books appointments 24/7, so growth in demand doesn’t require hiring at the same pace.
Local challenge 3
Insurance operations demand strong vendor security
MetLife employs about 3,100 people in Cary, and local service providers working with insurers are expected to protect policyholder data. Source: en.wikipedia.org
How Hatty AI helps: We automate document collection, client onboarding and follow-up with AI agents that verify before they act, keeping a full log for examiners.
AI automation in Cary: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Cary businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Cary, North Carolina through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.