In short: Hatty AI provides AI automation for businesses in Raleigh, NC and across Wake County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Raleigh businesses face, and how Hatty AI helps
Local challenge 1
State and campus work brings public-sector data rules
The state employs 24,083 people in Raleigh and NC State University another 9,019, so contractors and vendors serving them handle public-records, privacy and security requirements. Source: en.wikipedia.org
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
Local challenge 2
Research Triangle competition raises the bar for tech firms
Research Triangle Park opened in 1959 and anchors a major high-tech and biotech region, so smaller Raleigh companies compete for customers and talent against well-resourced neighbors. Source: en.wikipedia.org
How Hatty AI helps: We design and ship production AI: agents, retrieval over your own data, workflow automation and business intelligence dashboards, integrated with the systems you already run.
Local challenge 3
Hurricane flooding and tree damage disrupt operations
Hurricane Fran in 1996 caused massive flooding and heavy damage, largely from falling trees, and Hurricane Florence in 2018 was the most recent storm with a considerable effect. Source: en.wikipedia.org
How Hatty AI helps: We set up an AI agent that answers calls, chats and texts from the cloud and posts status updates automatically, so customers still get answers and bookings when the office is closed by weather.
AI automation in Raleigh: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Raleigh businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Raleigh, North Carolina through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
