In short: Hatty AI provides AI automation for businesses in Big Spring, TX and across Howard County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Big Spring businesses face, and how Hatty AI helps
Local challenge 1
Refinery and oilfield firms face OT security needs
The Delek US refinery is a major industrial employer tied to the area's oil economy, and plants and suppliers depend on connected control systems that need monitoring. Source: en.wikipedia.org
How Hatty AI helps: We automate field paperwork, work orders and reporting with AI that reads forms and photos, and build live dashboards so managers see job status without chasing crews.
Local challenge 2
VA hospital serves veterans across 33 counties
The George H. O'Brien Jr. VA Medical Center is the primary facility for the West Texas VA Health Care System, so providers and contractors in Big Spring handle sensitive veteran health data. Source: en.wikipedia.org
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
Local challenge 3
Shrinking population narrows the local labor pool
Big Spring's population fell from 27,282 in 2010 to 26,144 in 2020, with a 2023 estimate of 22,373, so employers compete for a smaller pool of workers and Howard College training. Source: en.wikipedia.org
How Hatty AI helps: We automate the repetitive work — intake, scheduling, follow-up, data entry and reporting — with AI agents and workflows, so your existing team spends its time on customers.
AI automation in Big Spring: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Big Spring businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Big Spring, Texas through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
