In short: Hatty AI provides AI automation for businesses in Lubbock, TX and across Lubbock County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges Lubbock businesses face, and how Hatty AI helps
Local challenge 1
Hospital ransomware forced diversions in 2024
University Medical Center was hit by ransomware in September 2024; elective surgeries were postponed and emergencies diverted to Covenant, and recovery took close to two months. The breach exposed names, Social Security numbers and diagnoses. Source: lubbocklights.com
How Hatty AI helps: We build AI automations with security first: scoped permissions, MFA, logging and human approval on sensitive actions, so automation never becomes a new way in.
Local challenge 2
Cotton belt depends on a depleting aquifer
The area irrigates heavily from the Ogallala Aquifer, which Wikipedia describes as being drawn down unsustainably. Farm and ag-service businesses have to manage water, yield and cost data tightly. Source: en.wikipedia.org
How Hatty AI helps: We automate ordering, scheduling and customer updates with AI that works by text message, so customers on a weak signal still get fast answers.
Local challenge 3
University system breach exposed 1.4 million records
Texas Tech employs thousands and contributes about $1.5 billion to the local economy. In 2024 a ransomware breach of the Texas Tech health sciences system exposed about 1.4 million records. Source: siliconangle.com
How Hatty AI helps: We build AI assistants that answer common public or student questions from approved content, with human handoff, reducing phone and counter traffic.
AI automation in Lubbock: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer Lubbock businesses.
Remote-first service with local coverage
Hatty AI serves organizations in Lubbock, Texas through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
