In short: Hatty AI provides AI automation for businesses in El Paso, TX and across El Paso County. We are a GoDaddy Recommended Agency Partner with 500+ clients served, working remote-first from Cibolo, Texas.
Challenges El Paso businesses face, and how Hatty AI helps
Local challenge 1
Border inspections stalled freight in 2023
After Texas began extra truck inspections in September 2023, cargo processing at the Bridge of the Americas was suspended and waits at Ysleta-Zaragoza topped six hours. A trucking group estimated about $1.5 billion in loads were held up. Source: mexiconewsdaily.com
How Hatty AI helps: We automate quoting, dispatch updates, proof-of-delivery paperwork and billing with AI that reads documents and emails, and build live dashboards for lanes, loads and margins.
Local challenge 2
Fort Bliss supply chain must meet CMMC rules
Fort Bliss employs 47,628 people, and the defense industry supports over 41,000 jobs in the area. Contractors serving it handle controlled information and face phased Pentagon cybersecurity certification. Source: en.wikipedia.org
How Hatty AI helps: We build AI workflows inside the boundary your contracts allow, with approved models, access controls and audit logs, so automation never pulls controlled data out of scope.
Local challenge 3
Health sciences data breach hit Texas Tech system
A 2024 ransomware attack on the Texas Tech health sciences system exposed about 1.4 million records, which related to its El Paso center as well as Lubbock. El Paso's Medical Center of the Americas relies on similar systems. Source: siliconangle.com
How Hatty AI helps: We automate intake, reminders, insurance checks and follow-up calls with AI agents that only send patient information to HIPAA-eligible systems, giving front-desk staff hours back each week.
AI automation in El Paso: what's included
- AI SDR agent for your website chat, phone line and text messages, connected to your CRM and calendar
- Workflow automation for intake, quoting, scheduling, reminders and follow-up
- AI receptionist and missed-call text-back
- Business intelligence dashboards that pull from your CRM, accounting and operations tools
- Custom AI applications built on your own documents and data, with access controls and logging
What a successful engagement should improve
- Answer every call, chat and form in seconds, day or night
- Qualify leads and book appointments without adding staff
- Cut hours of data entry, intake and follow-up each week
- See revenue, pipeline and operations on one live dashboard
How we work
We start with discovery: the current environment, key workflows, who owns each system, and the business goal. From there we turn the highest-impact gaps into a prioritized plan, implement in stages you can measure, and document decisions and evidence as we go. After launch we keep measuring and improving, including testing which pages, messages and automations actually drive results.
For the full scope of this service, see AI automation & AI agents at Hatty AI, or browse everything we offer El Paso businesses.
Remote-first service with local coverage
Hatty AI serves organizations in El Paso, Texas through a remote-first delivery model and coordinates on-site work when a project requires it and availability allows. Hatty AI's primary business location is in Cibolo, Texas.
